Returns & Exchanges
At SISSEL EDELBO, we hope you love your unique upcycled piece, but if you are not completely satisfied, you can return your order within 14 days of receipt for a full refund. Please ensure all items are returned in their original condition with all tags attached to qualify for a return.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging or a secure mailing bag, ensuring the return form is included inside the parcel.
- 3.Ship the Items
Attach the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized postal service point.
- 4.Receive Your Refund
Once our warehouse team has inspected and approved the return, your refund will be processed back to your original payment method within 10 business days.