Frequently Asked Questions
Everything you need to know about our unique upcycled collections.
Where does SISSEL EDELBO ship to?
We offer worldwide shipping. Delivery times vary by location, typically taking 2-5 business days within Europe and 5-10 business days for international orders.
What is your return policy?
You can return your items within 14 days of receipt. Please ensure that the garments are in their original condition with all tags attached.
How do I care for my upcycled silk garments?
Since our products are made from vintage saris, we recommend hand washing in cold water with a gentle silk detergent or using a professional dry cleaner.
Are the products exactly as shown in the pictures?
Each SISSEL EDELBO piece is unique due to the upcycled nature of the vintage fabrics. While the style is the same, patterns and color placements may vary slightly.
Do I have to pay customs and duties?
For orders within the EU, VAT is included. For international orders outside the EU, you may be responsible for local import duties and taxes upon arrival.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, MobilePay, and Apple Pay.